How BillBetter works

From entering your postcode to seeing your plans in seconds — here's exactly what happens behind the scenes.

Step 1

You enter your postcode

Just type your postcode — that's all we need. No signup, no details needed upfront. Your postcode tells us which electricity network you're on and which retailers service your postcode. If you choose to switch, our partner may require additional details.

Step 2

We find plans from available retailers

We check available retailers for plans right now. Our comparison partner CIMET sources live pricing from Australian energy retailers on our panel, so you see the latest rates — not stale data.

Step 3

You compare and choose

See plans side by side with clear pricing. Each result shows supply charges, usage rates, and any applicable discounts. Pick the plan that works right for your household.

Step 4

You switch in minutes

Complete your switch securely through our partner CIMET. The sign-up process typically takes 5–10 minutes. Your power never gets disconnected during a switch — most switches are processed within 2 business days.

Energy terms glossary

kWh (kilowatt-hour)

The unit your electricity usage is measured in. Running a 1,000-watt device for one hour uses 1 kWh.

Supply charge

A fixed daily fee just for being connected to the grid, regardless of how much electricity you use. Also called a 'service to property' charge.

Usage rate

The per-kWh rate you pay for electricity you actually use. May vary by time of day on a time-of-use plan.

Flat rate tariff

A single usage rate applies 24/7. Simpler, and often better for households that can't shift usage to off-peak times.

Time of use (TOU)

Different rates apply at different times of day. Peak periods (typically 3pm–9pm weekdays) cost more; off-peak (overnight) costs less.

NMI (National Meter Identifier)

A unique 10-digit number on your electricity bill that identifies your meter. Never changes even when you switch retailers.

Conditional discount

A discount that only applies if you meet a condition — like paying on time or signing up to direct debit. The headline rate without the discount is called the 'undiscounted rate'.

Standing offer

The default plan a retailer must offer any customer who asks. Usually not the most competitive option. A 'market offer' is a commercial plan that may be cheaper.

Ready to see your savings?

Enter your postcode — results in seconds.

Compare plans now